ABOUT

About sales price

The selling price will be the displayed amount (displayed price/consumption tax included).
Please note that additional shipping charges may apply. Please check the product details page for shipping charges.

about shipping cost

Shipping fee is 660 yen (tax included) nationwide, and if the total product price is 15,000 yen (tax included) or more, we will ship it free of charge.

The shipping company can store your package for one week from the first delivery date, so please make sure to receive it. Please contact us at the time of ordering if you would like to request a delivery date and time, or if you would like your package to be stopped at our office. The delivery date and time can basically be selected from 3 to 7 days after the order date from morning / 12-14:00 / 14-16:00 / 16-18:00 / 18-20:00 / 19-21:00 Yes, but please feel free to contact us. For customers who have specified a delivery date and time, we will clearly indicate the specified date and time and ship the item, but please note that delivery may not be possible due to traffic or weather conditions.

Timing and method of payment of price (consideration)

·payment method
You can use credit card payment, PayPal, carrier payment, Rakuten Pay, and cash on delivery.
・Credit card payment, PayPal, carrier payment, Rakuten Pay,
Payment will be confirmed at the time of ordering the product.
Once the payment deadline has passed, it will be automatically canceled.

·Cash on delivery

Fee: Flat rate ¥400 (excluding consumption tax)
For customers using [Cash on Delivery (COD)], the fee amount will not be displayed on the web screen, but a cash on delivery fee of 400 yen will be added to the amount charged when you receive the package from the delivery company. This is a payment method where you pay the amount with (excluding tax) added.

Regarding returns, defective products, and cancellations:
Return period: 7 days from the date of delivery (SALE items cannot be returned)

■If the size does not fit or it is different from the image, etc.

Returns can only be made within 7 days of receipt.

If the item is returned due to the customer's convenience, the customer is responsible for paying the return shipping fee.

Thank you in advance for your understanding as we are unable to refund shipping costs for delivery from our company.

■If there is a problem with the product

In the unlikely event that the delivered product is defective or different from the one you ordered, we will promptly return or exchange the product at your request. Please contact us within 7 days after receiving the item.

After completing the procedure, we will provide you with instructions on how to return the item.

Conditions for non-return/exchange

If the request for return or exchange is not received within 7 days after the product arrives at the customer's location. If the product shows signs of use, damage, or stains. If the product's tag or accessories are missing. If the product is returned by a method other than the one specified. If the product is sold under special conditions such as a coupon. If the product is sold under special conditions such as a coupon. If the order is marked as non-returnable on the product page or campaign page. Underwear, swimwear, accessories, etc. Products that come into direct contact with the skin without going through underwear etc.

Business name and contact information

         Company name: KIKUNOBU Co., Ltd.

Person in charge: Hiroyuki Fujita

Address:〒 1-19-3 Aobadai, Meguro 150-0042, Tokyo Prefecture

TEL: 03 6427 8464